Marketing by Design – Intentional strategy for creative marketers in the age of AI
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AD86: The New CMO Era: Longer Tenure, Bigger Impact
Published 12 months ago • 3 min read
23 March 2025 | Issue #86
In this issue:
CMO Roles Evolving, Tenure Improving
Funny AI Failure
Google’s Gemini AI Can Remove Watermarks From Images
The Creative Feedback Triangle
The Visual Marketer: Digital Version Now Available!
Design Quote of the Week
Prompt: a business woman is in a conference room speaking to people who are sitting at a table (with an overlay created by) a chart showing growth over time. Multiple colors
Their research shows that not only is the average CMO tenure improving, but many of these CMOs are moving on to lateral or higher positions. This goes against the belief that when things get tight, the CMO gets the axe.
10% of CMOs who left the role moved up to CEO. If you look at the basic data of a CMO exiting his/her role, it usually doesn't consider their next role.
Though the role of the CMO keeps evolving (does it include communications, does it include digital, how many of the 4 Ps does the CMO actually own, etc.), the role still has a big impact on the bottom line of a company. We've seen companies such as Coca-Cola and Lowe's eliminate the CMO role, only to bring it back again later. Only 66% of the Fortune 500 currently have an enterprise-wide CMO, but that number could change next week.
Source: Spencer Stuart CMO Tenure Study 2025
Marketing often finds itself in the crosshairs when it comes to budget cuts because of the lack of understanding that marketing and branding are long-tail operations. Spending a dollar today on marketing doesn't mean you'll make two dollars tomorrow. But it could lead to five or ten dollars a year from now.
Who are the New CMOs?
A fascinating part of the study is seeing that many companies (58%) are promoting from within for their CMO roles. The fact that 68% of the Fortune 500 have first-time CMOs is really impressive. When you combine these two numbers, you see that the most successful companies have internal mechanisms to grow internal resources.
A couple of years ago, Salesforce's Chief Digital Evangelist, Vala Afshar, and I looked at many of the Fortune 100 CMOs to discover the roadmap to CMO, to see where they got their start. Many started in brand, digital, or product marketing and grew into their marketing leadership roles.
As things get more unstable globally, these marketing leaders will have to find innovative ways to get their products to stand out and be purchased.
Thanks to Robert Rose for bringing this story to my attention on my favorite marketing podcast, This Old Marketing.
NEWS AT THE INTERSECTION OF MARKETING, DESIGN, & AI
🤪 It Will be a While Before AI Takes Your Job
Frank Prendergast had an amazing interaction with Gemini while trying to create a new profile picture. It's hilarious and has to be seen to be believed:
Jason Keath introduces the “Creative Feedback Triangle,” emphasizing that creativity thrives on diverse feedback sources.
• Three Essential Feedback Voices: Experts with relevant experience, intended users or consumers, and measurable data or impact.
• Balanced Feedback: Relying on all three sources fosters confidence, clarity, and momentum in creative projects.
• My Take: I love this. Getting diverse viewpoints helps get to a better product. But it's important to know who is who, because many will present themselves as the expert.
“Design has allowed us to stand out; to look different and show that difference boldly.” – Joe Mansueto
My AI disclaimer: I write the main story by myself. I find the news stories, and the writeup is by ChatGPT. I write the My Takes bullet. If AI generates the images, I include the prompt so you can see how I got to that image. Nothing in this newsletter, or anything I publish anywhere, reflects the views of my employer.
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